ORDER CANCELLATION REQUESTS MUST BE MADE AT LEAST TWO (2) WEEKS BEFORE YOUR EXPECTED HATCH DATE. Canceled orders will be charged a non-refundable $15 cancellation fee. Refunds will not be issued for orders that have already been processed and shipped. The customer agrees to allow up to ten business days before a refund will be issued from the date of refund request. We will never refund more than the original payment amount. Under no circumstances will californiahatchery.com compensate anyone for any circumstance above the original order amount.

Juvenile and Adult Bird Cancellation Policy- Canceled orders for Juvenile and Adult Birds will be charged a non-refundable 35% cancellation fee. Refunds will not be issued for orders that have already been processed and shipped. The customer agrees to allow up to ten business days before a refund will be issued from the date of refund request. We will never refund more than the original payment amount.