Ordering FAQ

Instructions for Placing an Order

1) Browse your desired category of chickens, ducklings, geese, turkeys, hatching eggs, or poultry supplies. If you are having trouble finding the poultry you desire, use the search box at the top right corner of your browser.

2) Once you find your desired poultry breeds, choose the sex and options you would like added to your order and click "Add to Cart". You can see your shopping cart at anytime by clicking on the "shopping cart" link at the upper right corner of any page.

3) If you are satisfied with the items in your shopping cart, click "Proceed to Checkout"

4) You will be asked to enter your billing and shipping information and your shipping rate will be calculated accordingly. You can then choose your payment option, we accept paypal and credit card payments. All credit card information is protected using the most advanced technology available, we use a Secure Socket Layer provided by GeoTrust.

5) Select "Checkout" to place your order and your finished! We will send you a confirmation immediately after placing your order and another email within 72 hours detailing the hatching and shipping date of your order.

Note: If you do not receive a confirmation email from us, please check your email account spam folder and remove us from your spam folder. Our confirmation email will be sent from service@californiahatchery.com.

We advise you to contact your local post office and let them know you are expecting a delivery of live poultry on a specific date, which will help to facilitate our safe arrival guarantee.

We include instructions for the post office to call you when your poultry arrives. We ship all orders USPS and we guarantee the safe delivery of your order.